The 3 Steps to Turn Your Business Knowledge Into Content

Your organization—and your mind—is filled with business-critical knowledge. Harvard’s Dr. Dorothy Leonard calls this “deep smarts.” This is the expertise, the know-how, the skills, the insight that are invaluable to the business and that “underlie future as well as...

How To Identify The Key Knowledge Holders In Your Business

Is your business bracing for the perfect storm? A graying workforce, increased job mobility, and alternative work arrangements are converging to create a clear and present danger: loss of organizational knowledge. Institutional “forgetting” impacts every facet of...

Define the Learning Priorities for Your Team: Ask These 8 Questions

An LMS or Employee Education Portal can be the panacea to plenty of training problems. But how can you build a system that targets the people who need it most? Where should you spend your budget? What will have the greatest impact — and what can wait? You must first...

Knowledge as a Differentiator: 4 Ways to Use Knowledge to Stand Out

Want a leg up on the competition? Teach. Use your expert knowledge as a differentiator to create a palpable competitive advantage as a business and as an employer. All you have to do is capture the knowledge you already have and provide it to the right stakeholders....

Gamification Explained: What It Is and Why It Works

“Gamification is the craft of deriving all the fun and engaging elements found in games and applying them to real-world or productive activities. This process is what I call “Human-Focused Design,” as opposed to “Function-Focused Design.” It’s a design process that...