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The 3 Steps to Turn Your Business Knowledge Into Content

Your organization—and your mind—is filled with business-critical knowledge. Harvard’s Dr. Dorothy Leonard calls this “deep smarts.” This is the expertise, the know-how, the skills, the insight that are invaluable to the business and that “underlie future as well as...

How To Identify The Key Knowledge Holders In Your Business

Is your business bracing for the perfect storm? A graying workforce, increased job mobility, and alternative work arrangements are converging to create a clear and present danger: loss of organizational knowledge. Institutional “forgetting” impacts every facet of...

Define the Learning Priorities for Your Team: Ask These 8 Questions

An LMS or Employee Education Portal can be the panacea to plenty of training problems. But how can you build a system that targets the people who need it most? Where should you spend your budget? What will have the greatest impact — and what can wait? You must first...

Knowledge as a Differentiator: 4 Ways to Use Knowledge to Stand Out

Want a leg up on the competition? Teach. Use your expert knowledge as a differentiator to create a palpable competitive advantage as a business and as an employer. All you have to do is capture the knowledge you already have and provide it to the right stakeholders....
Gamification Explained: What It Is and Why It Works

Gamification Explained: What It Is and Why It Works

“Gamification is the craft of deriving all the fun and engaging elements found in games and applying them to real-world or productive activities. This process is what I call “Human-Focused Design,” as opposed to “Function-Focused Design.” It’s a design process that...

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4 Easy Ways to Start Capturing Company Knowledge Today

4 Easy Ways to Start Capturing Company Knowledge Today

An Everest. A jungle. A marathon. For many business owners and executives, the idea of reining in the collective knowledge at their organization sounds like a Herculean task or an impenetrable obstacle. The truth? It’s not. No one is saying that knowledge management...

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5 Ways the Knowledge Transfer Process Fails

5 Ways the Knowledge Transfer Process Fails

Knowledge is vital to an organization’s success – but business leaders often fail to spend much time assessing how and when the correct knowledge is disseminated to the appropriate audiences. How do employees learn what they need to learn to do their jobs effectively?...

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